Local customer expectations, behavior, and trends across industries.
Prioritize active leaks with two person teams.
Category: Rapid leak dispatch
Send 30 minute windows with tech ID.
Category: Arrival window texts and prep
Keep common tanks and flex kits ready.
Category: Water heater swap kits
Watch for pressure drops and damp spots.
Category: Post thaw slab leak checks
Freeze caused bursts and heater failures.
Category: Winter freeze response
Inspect lines after urgent fixes.
Category: Camera inspections after emergencies
Add regulators where street pressure spikes.
Category: Pressure regulator installs