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Refill Shop Starter Tour In Five Minutes

Published: 2026-06-04

Category: Customer Expectations | City: Portland OR | Business: Zero Waste Refill Shop | Topic: Onboarding

First time refill guests need simple steps. Offer a five minute tour at the top of each hour. Show tare scale use simple scoops and funnel rules. Hand a quick card with do and do not notes. Text a cleanup and cap tip after checkout. This smooth start turns new visitors into weekly regulars.

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